Frequently Asked Questions
Here are some of the most common questions we receive from property owners around O’Fallon, St. Peters, and St. Charles, MO.
Have Questions? We Have Answers
Mathias Precision Tree has served O’Fallon, St. Peters, and St. Charles, MO since 2003. We receive a lot of questions from potential clients, homeowners, and commercial property owners regarding tree care, hiring Mathias Precision Tree, emergency services, estimates, scheduling, and more. Here are the most frequently asked questions we receive.
Please view the list below. Otherwise, feel free to call us today at 314-322-7690 or use this form to send us your specific questions.
About Mathias Precision Tree
Are you insured?
Yes, our company is fully insured with workers compensation insurance and liability insurance, specifically for tree work.
Do you have Certified Arborists on staff?
Yes, we have two ISA Certified Arborists on staff. We are members of the TCIA, ISA International, ISA Southern Chapter, ISA Midwest Chapter, the St Louis Arborist Association, and are on the board of the St. Louis Neighborhood Forestry Association. Our team has extensive training, knowledge, and experience providing the highest quality tree service in Eastern Missouri.
Our company is also BBB accredited.
What areas do you serve?
Mathias Precision Tree is based in St Peters, MO. We have served St. Charles County & St. Louis County for more than 20 years. You can view our entire service area here to see if we cover your area.
Do you work year-round?
Yes, our team provides tree services year-round, weather permitting. We even provide our best, discounted rates in the winter.
Do you work with HOAs?
Yes we do.
Will you “top” my trees?
No, we never top trees. We follow ANSI 500 standards for proper tree pruning practices.
About Tree Work
What happens to all the wood?
We typically remove all wood from tree pruning or removal from your property. We do not charge extra to remove the wood from your property.
Can I keep some of the wood/woodchips?
Yes, we are happy to leave logs or wood chips onsite.
Will my property be clean when you’re done?
We take great pride in taking care of our customers. We treat your home like it's our own. We clean up all brush and debris from your property before we leave.
Will my lawn be damaged by tree work?
Most of the time, we can use ground protection mats on your lawn to prevent or minimize damage. If necessary, we will use a crane, ensuring no heavy machinery is parked on the lawn, garden, or other delicate surfaces.
Will you grind or remove the stump?
We can grind or remove stumps for an additional fee. Stump grinding is not included in the cost of tree removal. Wood chips are typically left in the hole after grinding a stump unless other arrangements are made when scheduling your service.
Is a permit required for tree work?
It depends on your location and the work to be done. We’re happy to advise and help you through this process if necessary.
Estimates and Scheduling
Do you provide free estimates?
Yes, we provide free estimates. Please call us at 314-322-7690 to schedule a site visit or use this online form to request an estimate.
I see your team on my street. Can they do some quick work for me?
It depends. We can often fit in some smaller work while we’re in your area. If it’s a bigger job, we’ll let you know and help you get scheduled for another day.
Can you provide an estimate over the phone? I can send pictures...
No, we need to see your property and the trees in question to provide a proper estimate. A certified arborist must inspect the trees, while also evaluating access to the property, to determine the best plan for you.
Do I need to be home for you to provide an estimate? I can mark the trees for you...
You don’t need to be home for us to provide an estimate. We just need to visit the property and examine the trees in person. We may have questions, but we can discuss these over the phone. However, it’s best if we can meet at the property together.
Do I need to be home when you perform tree work?
No, you do not need to be home for work to be done. We just need to ensure full access to the work area.
Payments
Do you require a deposit?
No, we do not require a deposit.
When do I pay?
Payment is due in full within 7 days of job completion.
What payment options are available?
We accept cash, checks, and all major credit cards.
Let’s Get Started
Ready to schedule a site visit so our Certified Arborists can inspect your trees and provide you a written estimate? Call us now at 314-322-7690 or click the button below to request an estimate online.
